As we move closer to spring, we need to remember our influence responsibilities and skills. One more thing. We all influence. John C. Maxwell, author of 12 Irrefutable Laws of Influence, states, “The definition of leader is anyone who influences”.

Regardless of your title, keep reading! We are all leaders because we all influence. Our title may broaden the number influenced however, it’s important to remember ” we are all leaders.

If you are giving instructions, how do you know if the delegatee clearly and commonly understands the expectations? If you are receiving instructions, how do you confirm you know what is expected of you? There are a number of methods of maintaining a positive influence for self and others. Let’s touch on these.

1. Talk their language. Know what they are interested in. Detail vs. high level? Get to the point vs. let’s chat a bit. Process vs. team members? Observe and listen to what they talk about and know that’s what they need. If still unsure, ask them how they want communication. Both of you will be more satisfied with the communication result.
2. Ask questions. Ask open-ended questions to get more information from the other person. Ask questions to assure the other person understands, such as: What could get in the way? What do you need from me? Who else do you need on the team? Is there anything else? What questions do you have? Ask closed questions to get the nod for moving forward or you need more information for clarity, such as: Is that right? Did I clearly understand?
3. Repeat back what you heard. Before making your point, repeat what you heard in your own words. This provides two things: a) You, as a person, are important to me. b) The topic is important to me.
4. Communicate using the Collaboration Model. Remember to talk with the end result in remind, who needs to be involved based on expertise and what guidelines define acceptable behaviors.
5. Give feedback. When you see things going well, recognize with specific words. When things could be better, offer feedback on improvements. Don’t wait too long on either.
6. Remember your actions and words. Yes, your words are important. However, it’s more about what you do than what you say. As a strong influencer, you are on stage and words and actions need to be congruent for long-term credibility.

Please contact Learning Alliances for assistance in delving into more and better influence.